Utility Token Community Agent

Ideal Use Case

• You’re managing a Telegram community for a utility-based token or platform

• Users often ask repetitive support or “how does this work?” questions

• You need to reduce team workload without compromising clarity

• Your token has a real product, feature, or long-term vision to explain

Default Objective

"Educate and support users in our Telegram group by answering product questions, explaining token utility, and providing updates and onboarding guidance."

This can be customized in the setup using natural language.

Suggested Tasks

This template includes tasks focused on helping users succeed.

Group Triggers:

• Answer common questions about token usage, product functions, or roadmap

• Respond to complaints or confusion with clarifications

• Share links to whitepapers, dashboards, or tutorials when relevant terms are mentioned

Time Triggers:

• Weekly update reminder or changelog summary

• Onboarding tips every 48 hours for new members

• Educational posts about features or token mechanisms

DeFi Triggers:

• Notify when user receives project tokens

• Explain what just happened (e.g., “You received X for staking rewards”)

• Track wallet milestones and trigger helpful prompts

Twitter Triggers:

• Share Twitter announcements directly to the group

• Recommend follow-up actions like retweeting or checking linked content

Recommended Personality

• Helpful

• Calm and knowledgeable

• Clear and patient

• Focused on building trust

Example: “A reliable product guide that never gets tired of explaining.”

Recommended Tone

• Informative

• Professional but approachable

• Friendly and constructive

Example tones: “SaaS onboarding coach,” “Web3 product rep,” “Support-first assistant.”

Project Knowledge Requirements

To be effective, the agent should be linked to a project that includes:

• Token utility explanation and benefits

• Links to the website, product, dashboard, and whitepaper

• Answers to most-asked questions (deposits, withdrawals, unlocks, etc.)

• Roadmap and update history

Tips for Success

• Use real support tickets or past questions to improve your agent knowledge

• Test tone to find the right balance between serious and accessible

• Add product terms, tokenomics, and feature details to the project knowledge

• Monitor the analytics dashboard to refine tasks based on actual user triggers