Troubleshooting
Agent Not Responding in Group?
If your GRUP agent is not replying inside your Telegram group, this guide will help you identify and fix the issue quickly. Below is a step-by-step checklist covering the most common reasons and how to resolve them.
1. Is the Agent Live?
Go to the Agents tab
Check that the agent status is set to Live (not Paused or Draft)
If it’s not live, toggle the deployment status and re-test in the group.
2. Has the Agent Been Added to the Group?
Open your Telegram group settings
Make sure the agent bot has been added as a member
If not, follow the deployment instructions to add it
3. Does the Agent Have Admin Rights?
The bot must have Admin permissions in the group
Permissions needed include:
Read messages
Send messages
Add replies and media (if using reactions or media-based tasks)
4. Are Tasks Properly Configured?
Go to the agent’s task section and confirm:
At least one task exists
The task has an active trigger (Group, Time, DeFi, or Twitter)
The trigger conditions are realistic for the group’s activity
5. Is There a Trigger Being Met?
Tasks only execute when their specific conditions are met
For example:
A GM task won’t fire unless the scheduled time is reached
A reply-to-keyword task won’t work if the keyword hasn’t been used yet
Test the trigger manually in group chat (e.g., say the keyword)
6. Is the Project Knowledge Loaded?
Make sure the agent is linked to a project with at least some content
Agents need knowledge to answer questions and run smart tasks
If the project is empty or outdated, the agent may stay silent
7. Is There a Telegram Group Setting Blocking It?
Some Telegram group settings (especially in private groups or those with restricted bots) may limit bot visibility
Check if:
Bots are allowed to see messages
Anti-spam settings aren’t blocking all automated replies
8. Test in Live Chat
Go to the Chat tab inside GRUP
Test your agent with real prompts
If it responds in Chat but not in Telegram, the issue is related to group integration (not agent logic)
Still Not Working?
Try removing the bot from the group and re-adding it
Double-check for typos in trigger keywords
Ask Grup Copilot to diagnose the setup automatically
Any other questions? Get in touch