Privacy Policy

Effective Date: 23/06/2025
Last Updated: 23/06/2025

At GRUP AI (“GRUP”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including our platform, website, and any AI agents deployed through GRUP (collectively, the “Service”).

By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of data:

a. Information You Provide

Name, email, Telegram handle, and login credentials
Telegram group username and number of group members
Payment information (handled by third-party processors)
Content and configuration of AI agents you create

b. Automatically Collected Information

Usage data (IP address, browser type, device identifiers)
Log files and telemetry data
Cookies and similar tracking technologies

c. Third-Party Integrations

If you connect external services (e.g., Telegram), we may collect identifiers and metadata necessary to operate your AI agents.

2. How We Use Your Information

We use the data we collect to:

Provide, operate, and improve our Service
Personalize the user experience
Monitor usage and prevent abuse
Communicate with users (support, updates, transactional emails)
Comply with legal obligations

We do not sell your personal data to third parties.

3. Legal Bases for Processing (for EEA Users)

We rely on the following legal bases:

Your consent (e.g., marketing emails)
Performance of a contract (providing the Service)
Compliance with legal obligations
Legitimate interests (preventing abuse, improving the platform)

4. Data Retention

We retain your information only as long as necessary for:

Providing the Service
Legal, regulatory, or contractual obligations
Resolving disputes or enforcing our rights

When no longer needed, data is securely deleted or anonymized.

5. International Data Transfers

We may transfer and store your data on servers located outside of your country, including in jurisdictions that may not have the same level of data protection laws. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) where applicable.

6. Security Measures

We implement industry-standard technical and organizational measures to protect your data, including:

Encryption in transit and at rest
Access controls and authentication
Regular audits and monitoring

No system is 100% secure, but we strive to protect your information to the best of our ability.

7. Your Rights

Depending on your location, you may have the following rights:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Objection to or restriction of processing
Data portability

To exercise these rights, contact us at support@grup.ai.

8. Cookies and Tracking

We use cookies to:

Maintain session state
Analyze site usage
Improve user experience

You can manage cookie preferences via your browser settings.